Support Centre Representative

Department: Support


Job Description:

We are looking for positive and driven individuals to work on our team of volunteers to assist in customer sales and support queries alongside Tier I Technical Support. The role will include operating our support chat system and responding to support and sales requests that come through, advising the client on the best product based on their needs and general support.

Job Requirements:

To apply for this position the applicant must have or demonstrate: An Upbeat / Positive Attitude, Excellent Communication Skills within the English language, Willing to learn, Reliable and Flexible and able to work under pressure. Knowledge of the VAU products, Website Hosting and our business branding products is desirable. Training for cPanel (Web Hosting) and other panels can be provided.